Service status
Components we depend on
This page lists every component a payment passes through. Automated monitoring is being connected; until it is live, this page shows the component list only, without uptime figures. Incidents that affect client payments are communicated by email and Telegram and will be written up here.
Monitoring is being connected. No uptime figures or incident history are published until the monitoring feed is live.
Components
Website and formsmonitoring is being connected
Operations desk · order processing and documentsmonitoring is being connected
Quotes and reference ratesmonitoring is being connected
SWIFT payouts · company bank and partner banksmonitoring is being connected
SEPA payouts and collections · partner institutionmonitoring is being connected
Local rails · UAEFTS, PromptPay, BI-FAST, FAST, FPSmonitoring is being connected
Incoming payment matchingmonitoring is being connected
Blockchain monitoring · Tron, Ethereum, TON, Polygonmonitoring is being connected
Identity verification providermonitoring is being connected
Incidents
No incident history is published yet. When monitoring is live, every incident that affected client payments will appear here with its timeline and the resolution.
Get notified
Clients with open orders are informed by email and Telegram when a component that affects their payment is degraded. Write to [email protected] to be added to the status list.